Privacy Policy

Effective Date: February 12, 2026

Last Updated: February 12, 2026

CIVIL (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website johnritchycivil.com and use our marketing subscription services.

1. Information We Collect

Information You Provide: When you subscribe to our services, book a consultation, or contact us, we may collect your name, email address, phone number, company name, billing information, and any project-related materials you share with us.

Automatically Collected Information: When you visit our website, we may automatically collect certain information including your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and other browsing behavior through cookies and similar technologies.

Third-Party Analytics: We use Google Analytics and similar tools to understand how visitors interact with our website. These tools collect anonymized data about website usage patterns to help us improve our site and services.

2. How We Use Your Information

We use the information we collect to provide and manage our subscription services and deliver your requested work, process payments and manage your account, communicate with you about your projects, service updates, and support, send you relevant information about our services (you can opt out at any time), improve our website, services, and user experience, comply with legal obligations, and protect our rights and the security of our platform.

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. We use essential cookies required for website functionality, analytics cookies to understand site usage and improve performance, and marketing cookies to deliver relevant advertising (when applicable). You can control cookie preferences through your browser settings. Disabling cookies may affect some website functionality.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business (payment processors, project management tools, email services), but only to the extent necessary for them to perform their functions. We may also disclose information when required by law, court order, or government regulation, or to protect our rights, property, or safety.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. After you cancel your subscription, we may retain certain information for a reasonable period to comply with legal obligations, resolve disputes, and enforce our agreements. Project files and deliverables are retained for a reasonable period after project completion to facilitate future requests.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access the personal information we hold about you, request correction of inaccurate information, request deletion of your personal information, object to or restrict certain processing of your data, and request a copy of your data in a portable format. To exercise any of these rights, please contact us at oui@johnritchycivil.com. We will respond to your request within 30 days.

8. Canadian Privacy Law Compliance

We comply with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Quebec’s Act Respecting the Protection of Personal Information in the Private Sector (Law 25). We collect personal information only for purposes that a reasonable person would consider appropriate, obtain consent where required, and protect personal information with appropriate safeguards.

9. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites. We encourage you to review the privacy policy of every site you visit.

10. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a revised “Last Updated” date. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:
CIVIL
Email: oui@johnritchycivil.com
Website: johnritchycivil.com